Checklist View

Security, privacy, and consent

Enterprise-grade security with privacy by default. Designed for regulated industries.

Security & Access

SSO/RBAC

Encryption in transit/at rest

Audit logs

Residency

Consent & Recording

Outbound AI voice requires explicit consent & disclosure

Announce & record

Consent artifacts retained (730 days consent, 30 days audio, 365 days transcripts)

Data Handling

How We Improve Systems

Default: prompt + workflow iteration using evals and Decision Trace—no model training on customer data

Optional: model fine-tuning only with explicit written opt-in, scope, retention, and security terms

Reliability

Health checks

Backups

Failover

Chaos drills

How security questions get answered

We document where data runs, what the system is allowed to do, who approves it, and what gets recorded, before a pilot moves forward. Certifications are not claimed here; bring your requirements to technical review and we will tell you plainly what we can meet.

Questions about security?

Talk to our team about your specific requirements.

Talk to security team

MeldIQ

Solutions Platform Industries Integrations Pilots Security & Privacy Contact

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hello@meldiq.ai (305) 209-7726

MeldIQ

1395 Brickell Ave. Suite 800

Brickell, Miami, FL 33131

United States