Checklist View

Security, privacy, and consent

Enterprise-grade security with privacy by default. Designed for regulated industries.

Security & Access

SSO/RBAC

Encryption in transit/at rest

Audit logs

Residency

SCCs

DPA/BAA

Zero-retention options

Outbound AI voice requires explicit consent & disclosure

Announce & record

Consent artifacts retained (730 days consent, 30 days audio, 365 days transcripts)

PHI minimization

Field-level audit

Default: prompt + workflow iteration using evals and Decision Trace—no model training on customer data

Optional: model fine-tuning only with explicit written opt-in, scope, retention, and security terms

p95/p99 targets

Health checks

Backups

Failover

Chaos drills

HIPAA

SOC 2

GDPR

CCPA

Talk to our team about your specific requirements.

MeldIQ

1395 Brickell Ave. Suite 800

Brickell, Miami, FL 33131

United States