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HVAC company adds $67K monthly revenue with 24/7 AI booking

A regional HVAC provider deployed MeldIQ to handle inbound calls, reducing speed-to-lead from 47 minutes to 12 seconds and capturing 340 after-hours bookings per month that previously went to voicemail.

8-week deployment

2,800+ calls/month

45 technicians

RESULTS

Speed to Lead

12 sec

47 min-99.6%

After-Hours Bookings

340/mo

0+340

Booking Rate

62%

38%+24%

Monthly Revenue

$247K

$180K+37%

The Challenge

✕
Losing emergency calls to competitors with faster response
✕
After-hours calls going straight to voicemail
✕
Dispatchers overwhelmed during peak demand
✕
Inconsistent booking experience across CSRs

The Solution

AI answers in <3 seconds, 24/7/365 including holidays
Real-time ServiceTitan sync for accurate availability
Automated emergency dispatch with priority routing
Consistent upsells and membership offers on every call

Implementation Timeline

Week 1-2

Readiness Sprint

ServiceTitan audit, call flow mapping, dispatch logic review

Week 3-4

Integration Build

ServiceTitan bi-directional sync, availability engine, SMS confirmations

Week 5-6

Pilot & QA

Shadow testing, edge case handling, technician availability rules

Week 7-8

Full Deployment

24/7 coverage, emergency dispatch, upsell prompts live

“We were leaving $60K+ on the table every month from missed after-hours calls. Now we book those jobs while our competitors sleep.”

Owner/Operator

Regional HVAC Company

Stop losing calls to voicemail

Start with a 2-week Readiness Sprint to map your call flows and model ROI.

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